Your appointment is important to us at Strain Chiropractic and is reserved especially for you. Please understand that when you forget, change, or cancel your appointment without giving us proper notice, we miss the opportunity to fill the slot. Thus, clients miss out on receiving the care they need. It truly is a loss for everyone. To accommodate all our clients, we have adopted a few policies concerning cancellations, no-shows, and late arrivals. These policies are designed to benefit our clients and to provide the best quality and tradition of excellent service.
Please be courteous and call our office promptly if you are unable to attend your appointment, we require that you give us at least a 2-6 hour notice so that we have the opportunity to offer your appointment to another patient.
A “No-Show” is someone who misses an appointment without notice. We have voicemail which is able to receive messages 24 hours a day. No-Shows inconvenience patients that are in need of our services. A failure to cancel a scheduled appointment without a 2-6 hour notice will be recorded in the patient’s file and a cancellation fee of $25.00 will be charged. If you fail to be present for your scheduled appointment you will be charged a “No-Show” fee of $25.00. All fees will be due prior to seeing the doctor at future visits. Further multiple No-Shows may result in suspension of care with Strain Chiropractic.
If you arrive late to your appointment, we will do our best to fit you into the schedule, however, it is likely we will reschedule your appointment for another time. I understand the terms of this form. I understand that these fees have nothing to do with my co-pay or deductible and in fact cannot be billed to my insurance company.
